Xfinity My Account

The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed. It’s easy and fast to access and personalize your WiFi name and password, check for service outages, troubleshoot or refresh your equipment, view and pay your bill, find out your tech’s arrival time, view your channel lineup and update your account whenever and wherever you want.

Billing

• Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox

Manage Your Account Information

• View your channel lineup

• View and edit your account information, such as your contact phone number, password and email address

• Look up or change your Xfinity ID

• View information about your internet usage

• View your Comcast Digital Voice number

Setup and Troubleshooting:

• View or personalize your WiFi name and password

• Refresh your X1 TV box and troubleshoot your Xfinity devices

• Check the connection status of your devices and get updates on service outages

• Set up your remote to control all of your entertainment

Appointments

• Check the status, reschedule or cancel your service appointment

• Find out your tech’s estimated time of arrival

Contact Us

• Request a call back from an Xfinity representative

• Find the nearest Comcast Service Center

• Learn more about 'Cal. Civ. Code §1798.135: Do Not Sell My Info' options at https://www.xfinity.com/privacy/manage-preference

Explanation of Android Permissions:

INTERNET: Enables My Account to connect over the Internet to our servers

ACCESS_NETWORK_STATE: Enables My Account to detect whether or not your device is connected

WRITE_EXTERNAL_STORAGE: Enables My Account to cache data

WRITE_CALENDAR, READ_CALENDAR: Enables My Account to create calendar events for service appointments

READ_GSERVICES, GET_ACCOUNTS: Enables My Account to use Google Maps and related services

READ_PHONE_STATE: Enables My Account to associate your Comcast login with your device so you don’t have to login each time you open the app

C2D_MESSAGE, RECEIVE, and WAKE_LOCK: Enables My Account to support push notifications

CAMERA, VIBRATE: Enables My Account to support credit card scanning

COARSE_LOCATION (Marshmallow Only), ACCESS_WIFI_STATE, CHANGE_WIFI_STATE: Check WiFi strength, manage connectivity and troubleshoot

轻松便捷的方式随时随地管理Xfinity帐户-无需通话。轻松，快速地访问和个性化您的WiFi名称和密码，检查服务中断，排除故障或刷新设备，查看并支付账单，查找技术的到达时间，查看频道阵容以及随时随地更新帐户想。

开票

•通过EcoBill注册无纸化账单，以接收月结单到您的电子邮件收件箱而不是您的邮箱

管理您的帐户信息

•查看您的频道阵容

•查看和编辑您的帐户信息，例如您的联系电话，密码和电子邮件地址

•查找或更改您的Xfinity ID

•查看有关您的互联网使用情况的信息

•查看您的Comcast数字语音号码

设置和故障排除：

•查看或个性化您的WiFi名称和密码

•刷新X1电视盒并对Xfinity设备进行故障排除

•检查设备的连接状态并获取服务中断的更新

•设置遥控器以控制所有娱乐

预约时间

•检查状态，重新安排或取消服务预约

•找出您的技术预计到达的时间

联系我们

•请求Xfinity代表回电

•查找最近的康卡斯特服务中心

•了解有关“校准”的更多信息。文明代码§1798.135：https：//www.xfinity.com/privacy/manage-preference上的“不出售我的信息”选项

Android权限说明：

互联网：使“我的帐户”可以通过Internet连接到我们的服务器

ACCESS_NETWORK_STATE：启用“我的帐户”以检测您的设备是否已连接

WRITE_EXTERNAL_STORAGE：启用我的帐户缓存数据

WRITE_CALENDAR，READ_CALENDAR：使“我的帐户”能够为服务约会创建日历事件

READ_GSERVICES，GET_ACCOUNTS：启用“我的帐户”以使用Google地图和相关服务

READ_PHONE_STATE：启用“我的帐户”将您的Comcast登录名与设备相关联，这样您就不必在每次打开应用程序时都登录

C2D_MESSAGE，RECEIVE和WAKE_LOCK：启用“我的帐户”以支持推送通知

摄像机，震动：启用“我的帐户”以支持信用卡扫描

COARSE_LOCATION（仅限棉花糖），ACCESS_WIFI_STATE，CHANGE_WIFI_STATE：检查WiFi强度，管理连接并进行故障排除